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New government policies, demanding environmental standards and pressure for corporate responsibility initiatives have placed a new expectation on the role of leaders. Individuals are demanding a workplace that honors work-life balance and a place where they enjoy working. Companies that cannot integrate these new ways of working and allocating resources as part of their strategic focus will not survive in the emerging business world. Chetna Inc. has spent a decade working with organizations and researching the very best business practices of top performing small, medium and large organizations in the public and private sectors across North America and Europe.
As a result of this extensive experience, Chetna has pioneered a strategically integrated business model that enables robust profit while integrating new business values throughout the organization. In businesses that adopt these strategies, we have observed an average of 70% decrease in turnover, an 83% increase in productivity and a 68% increase in profit. Overall health and well-being is reported as significantly increased.
Organizational Disconnect
This year we have launched Chetna Integrated Organization Certification. This is a powerful process for not only discovering what needs to occur for you to maintain your goals and vision of being a leading company but helps you achieve your desire of strategically and consciously integrating all the initiatives you feel are important to good business success.
1. Your company will be assessed on research validated and field-tested criteria to ensure your organization is strategically integrated and seamlessly operating on multiple bottom lines. You and your teamwill then have a clear and deep understanding of the areas that could be improved and an inventory of the areas of existing strength.
2. You can choose to improve one area or all using your own internal resources or access Chetna’s experts, and our extensive research and programs to manage the process with you to meet your optimal performance criteria.
3. We will track each criteria to see how performance and profit is affected throughout the fiscal period. At the end of the day the stakeholders of your organization, be they Board members, shareholders, or employees will also be able to see improvement year over year on a more comprehensive set of indicators.
4. Bronze, Silver, Gold or Platinum certification is awarded if the criteria for each level is achieved. Your certification lets prospective employees, the community and industry know your company operates at the highest level of integrity, excellence and performance.
Your certification lets prospective employees, the community and industry know your company operates at the
highest level of integrity, excellence and performance.
How it Works
Enhanced Integration allows a better flow of information, flow of decision-making, efficient allocation of resources and flow of people on all levels of the organization.
Organizational Flow
Optimal Flow allows Optimal Performance and Optimal Profit. ALL levels will experience more optimal flow, and thus better performance and profit.
Traditional reporting indicators are integrated with additional, multiple bottom lines that meld to create best practices. Each layer of the organization has to flow, that is why we assess, track and give feedback on each layer. Companies can receive certification for a module or they can receive a panorganizational certification at the Platinum, Gold, Silver or Bronze level if each module meets that level’s criteria.
How EFFICIENTLY and how EFFECTIVELY your organization integrates on all these criteria is what differentiates the platinum levels from the bronze level
What is examined for Certification?
Category I – Strategic Efficiency — examines the entire organization from the context of flow, health and well being, and growth. Answers will be gathered to questions critical to the expression of your vision, values and growth of your organization.
We will be examining:
Best Practices in business and how you are using them to maximum effectiveness
Resources allocation – is it Conscious, Efficient, aligned with other bottom lines, conscious of product and organization life cycle issues?
Financial Performance – Revenues, Expenses, Profit, ROI, Growth Rate, Market Share and how financial performance is integrated
Organizational Vision – as a foundation piece of the organization how fully is it integrated throughout the layers of the company?
Connectivity and Flow - is it aligned to create optimal performance and growth?
Multiple Bottom Lines - are they clearly understood, integrated and measuring what they are supposed to?
Individual Health and Well Being - is work-life balance actually being practiced? (Physical Health, Emotional Health)
Organizational Effectiveness – Flexibility, Responsiveness, Transparency, Ethics, Productivity, Efficiency, Corporate Social Responsibility
InternalWork Environment – Does a healthy, productive workplace exist
Environmental Practice – what is the company’s commitment to optimize its impact on water, energy, architecture, landscape, conservation, and community
Product and Services – how does it reflect the Multiple Bottom Line
strategy
Category II – Spheres of Influence — this cross-reference of the organization focuses on how holistic business values operate at the level of the individual, interactions within the company, and how the company interacts with the broader community
Individual behavior operates out of values that harness optimal flow and energy
Group processes and interactions operate out of values that harness optimal flow and energy
The business organizes itself to interact with the community at a high level of integrity to have greater impact on multiple bottom lines
How it all begins
CIOC Assessment:
An initial two day assessment with people that are key stakeholders of the organization will occur
Initial questionnaire given to various levels of your organization. Questionnaires are scored
Summary Report given to leadership with the assessed result of where the organization fits with CIOC levels (bronze, silver, gold, platinum)
As various aspects of the company may not be at the same level and based on what the organization wishes to achieve, the summary report will also include suggested next steps
Small Organizations (under 50 employees) $10,000.00 CDN plus travel where applicable
Medium Organizations (50 to 300 employees) $15,000.00 CDN plus travel where applicable
Large Organizations (over 300 employees) $20,000.00 CDN plus travel where applicable
